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Maximizer CRM 2015


 

Use Maximizer CRM 2015 to grow the profitability of your business with enhanced deployment flexibility, increased data mining tools for real-time business intelligence and simplified usability, all accessible on your desktop, laptop, tablet or mobile via our secure ISO 9002 accredited cloud solution.

Benefit from powerful integrations with iCalendar®, Gmail®, Google® Maps, Microsoft Office® and Outlook® and Marketing Automation tools such as Hubspot, with can be linked directly to your Maximizer CRM to ensure a greater return on marketing investment, shorten your sales cycle and increase your sales conversion rates - driving new revenues.

Available in your cloud, where the software and your data is held on your cloud server on your business premises, you can also access Maximizer CRM 2015 via one of our cloud options, either direct via Maximizer CRMLive or hosted via one of our Certified Solution Partners, ensuring your data is stored locally, according your country's legislation, no matter where you are in the world.

Maximizer CRM 2015 is the fully-featured flexible solution, providing Sales Force Marketing and Workflow Automation, in addition to Customer Service Case Management that is designed to support your company's need for growth and success.


At a glance key features:

Access your CRM anywhere, anytime – seamlessly access crucial customer information and sales leads and monitor new business opportunities on your mobile device, anytime, anywhere, without giving up functionality or performance. With easy search capabilities, you are just one click away from your key contacts and all account histories, giving you the ability to maximize a sales opportunity or resolve a customer service issue instantly. You can even send emails and make phone calls with just one touch of the screen, on your smartphone or tablet.

Provide an unrivalled customer service – see ALL your customer interactions in one place with the Customer Timeline, that consolidates all contact information, sales history and service issues within one clear chronological view. Plus, with multi-value field, you can filter the entries displayed in the list to make it quicker and easier to find specific entries. Drive efficiency and customer service by simplifying how different individuals across your organisation engage with your customers.

Generate more marketing leads – using the new text editor, which allows you to copy content from Microsoft Word and Outlook while maintaining formats such as bullet points, text font and size, including the insertion of tables, as well as import HTML code to embed images. Alternatively, maximize the new responsive email templates, including merging fields from landing pages, to ensure accurate personalisation and visual display, to view the email. Plus, the new Anti-Spam tool records and manages 'do not solicit' requests ensuring emails are never sent to individuals who have opted-out while the updated email editor records the communication preferences of each contact.

Secure more sales – use the innovative new Opportunities tab to gain sales insight quickly and simply with a complete history of customers, prospects and leads from just one place. Now you can edit and work with your pipeline in the same way as you work with your existing customers in the Address Book, including URL driven User Defined Fields for instant access to a contact's social media profiles. Harnessing the abundant power and data available from social media sites and with the improved lead intelligence provided by the HubSpot Connector, sales teams can target individuals with unique offers to improve sales conversion rates and drive new business revenues. Plus, with Sales Automation and pipeline management, effective prospecting for cross-sell and upsell opportunities is quick and easy, and you can maximize your sales win rates. 


Literature Library for Maximizer CRM 2015:

CRM PDF Download Download our Overview Brochure for a complete summary of our latest release


Main product features:

 

SALES FORCE AUTOMATION icon

SALES FORCE AUTOMATION

Optimise opportunities, drive revenue and increase repeat business with improved forecast accuracy and visibility into your sales pipeline and performance.

MARKETING AUTOMATION icon

MARKETING AUTOMATION

Generate high-quality leads and optimise your marketing-sales funnel, by automating marketing activities and identifying inbound and content marketing strategies that offer a positive return on investment.

HUBSPOT CONNECTOR icon

HUBSPOT CONNECTOR

Improve your marketing lead generation and quality, providing sales with invaluable lead intelligence for shorten sales cycle and increased conversion rates, driving a positive return on investment.

CUSTOMER SERVICE & SUPPORT icon

CUSTOMER SERVICE & SUPPORT

Improve service quality and resolve issues faster, with case management and monitoring tools that help maximize productivity and optimise resources.

BUSINESS INTELLIGENCE icon

BUSINESS INTELLIGENCE

Proactively adjust tactics to effectively manage day-to-day operations, refine processes, resolve potential issues and leverage opportunities, using real-time management information deisplayed via wizard driven dashboards or the new excel reports library.

ANYWHERE, ANYTIME ACCESS icon

ANYWHERE, ANYTIME ACCESS

Reduce downtime and work productively and effectively from anywhere - whether it's in the office, from home, in remote offices or on the road via ISO9002 secure cloud CRM.

SOCIAL CRM icon

SOCIAL CRM

Build dynamic social profiles of customers and prospects, by linking directly to relevant social networks using unique URL linked user defined fields.

CUSTOMISATION & INTEGRATION icon

CUSTOMISATION & INTEGRATION

Easily customise to mirror your business processes as they evolve and integrate to leverage information from other front and back-end systems.

MICROSOFT INTEGRATION icon

MICROSOFT INTEGRATION

Communicate more effectively and easily with seamless integration with Microsoft® applications, including Outlook, Office and SharePoint. Plus, maximize the Excel reports library for instant business intelligence.

WORKFLOW AUTOMATION icon

WORKFLOW AUTOMATION

Streamline processes and reduce manual work for frontline staff and ensure critical tasks are completed, by monitoring business activities.

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