|
Unveiling its largest-ever customer access footprint through expanded web and mobile delivery, Maximizer Software can announce the availability of its latest version, Maximizer CRM 11. Have a go at Maximizers 1986 quiz! 
As the first SME-focused CRM provider offering an inclusive, all-access license model—encompassing desktop, web and mobile CRM access options—Maximizer’s newest version enables mobilised workforces to capitalise on business opportunities from any location. Maximizer CRM Version 11 comes with an array of enhancements focusing on the usability, functionality and mobility purposes for all users, including; 1) Optimised usability through new Microsoft Office-style interface with visual color prioritisation of clients, tasks, appointments and customer information. 2) Sales Quota Management for real-time insight into team, territory or individual performance. 3) Sales Opportunity Monitoring alerts sales managers and reps to changes in deal status. 4) Wizard-Driven Dashboards with click through to detailed information allow managers to easily create and visualise key performance indicators. 5) Enhanced Web Access platform with full marketing campaign functionality, tracking & reporting, plus Action Plans and Document Library. 6) Formula User-Defined Fields allow calculations from multiple fields for more robust profiling and reporting. 7) Firefox browser support for Windows, Mac, and Linux users (for Web Access). 8) Mobile CRM multi-user support allows collaboration on opportunities, assignment of tasks and escalation of cases. View, edit and creating new documents improves remote productivity. 9) Mobile CRM support for video, voice and image capture. Save to customer records. 10) Quick sales email templates that merge customer information enables efficient communication and follow-up. 11) Support for SharePoint users to seamlessly look up Maximizer CRM data. CONTACT YOUR TRUSTED MAXIMIZER BUSINESS PARTNER OR MAXIMIZER DIRECT HERE TO FIND OUT MORE! PREFER TO TALK? CALL +44 (0) 1344 766900 NOW!
Maximizer CRM now supports the Firefox web browser, which appreciably broadens its web access footprint beyond Microsoft® Windows®, to include both Apple (Mac) and Linux platform users. Additionally, full marketing campaign support via web access now enables marketing staff to send e-mail campaigns and track and report on results from anywhere. Action plan creation and access to the document library are also included in web access. Offering expanded sales force automation and business intelligence capabilities, Maximizer CRM 11 gives organizations increased visibility into actual performance for better evaluation and forecasting, as well as tools to proactively keep sales opportunities moving forward. For example, Sales Quota Management now gives managers real-time insight into sales performance, which enables them to determine accurate annual/monthly sales results for individuals, teams, or by territory, compared against sales quotas. Managers can monitor ongoing sales performance from their quota window or dashboard. Additionally, Sales Opportunity Monitoring allows sales teams and managers to proactively monitor opportunities and encourage forward progress during the sales cycle. Keeping managers in the loop, e-mail notifications can be scheduled to alert key personnel when an opportunity has been modified. New wizard-driven dashboards enable executives and managers to monitor key performance indicators that matter most to them. Real-time indicators can be easily customized, reflecting the most meaningful data in real-time, including the ability to click through to a deeper level of information or view lists. Maximizer CRM 11 features a new, intuitive user interface based on Microsoft Office’s familiar “ribbon” style navigation found at the top of Microsoft Office applications. Delivered via BlackBerry® devices, Maximizer Mobile CRM gives professionals instant access to information in the field, including customers’ history, leads, sales opportunities, dashboards, customer service cases, documents, and schedules. New Maximizer Mobile CRM features include optimized usability, such as a redesigned interface, tighter integration with native BlackBerry applications, and more end-to-end features that enable deeper interaction with real-time customer data. Wireless synchronization is no longer required. Specific new offerings include: • Real-time access to content, documents and e-mail attachments housed in the central Maximizer CRM database • GPS functionality with turn-by-turn maps and navigation, which enables mobilized workforces to optimize their time on the road and get new directions on-the-fly if schedules unexpectedly change • Multimedia support for video, voice and images that can be easily saved to a current Maximizer CRM record • Mobile CRM multi-user support, which allows users to assign tasks, escalate cases, and assign opportunities to other colleagues without returning to the desktop application |
