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The whole system really saves us a lot of time.

Emilie Laurent, CCR Gestion

Partner Relationship Management

Streamline lead distribution, forecasting and targeted marketing

Exchanging information about customers, sales opportunities and marketing activities with a network of resellers can be complex and time-consuming. Help your employees and partners handle leads faster, collaborate more effectively on deals, and improve sales forecasting with Maximizer CRM Partner Relationship Managementi—through the web!

  • Assign leads to partners, complete with automatic email alerts to retrieve leads through the web.
  • Improve the accuracy of your forecasting and sales pipeline reports. Allow resellers to view, update, and add new sales opportunities. 
  • Get customer feedback through partners and make more informed decisions.

 

Empower partners with online access to critical answers and solutions

  • Give your partners the answers they need through a web-based Knowledge Base.
  • Give partners access to a calendar of partner-related activities. 

 


Help partners provide better customer service

  • Let your partners issue new service cases, view cases in progress, and modify existing ones.
  • Automatically notify partners about the status of cases in progress, resolutions, or specific case actions.

 

Provide safe, secure access to confidential information

  • Let partners create their own web login, complete with automatic password retrieval.
  • Save time with partner profile updating online.

 

Customise Your Partners’ Experience

  • Customise the partner experience, including custom windows, tabs, tool bars, and menus.
  • The Customisation Suiteii lets you leverage industry standards, code examples, and an easy-to-use interface for IT professionals.

 


iRequires Partner Access, which is an add-on with additional license fees.
ii
Customisation Suite is an add-on product with additional license fees.


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